Massentech Privacy Policy
Last Updated: 18th Aug, 2024
Massentech (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, www.massentech.com (the “Site”).
1. Information We Collect
We may collect the following information about you:
Information you provide:
Contact information (e.g., name, address, phone number)
Account information (e.g., username, password)
Other information you submit through the Site (e.g., inquiries, feedback, surveys)
Information automatically collected:
Usage data (e.g., pages visited, links clicked, time spent on the Site)
Device information (e.g., IP address, browser type, operating system)
Information from third-party sources:
We may receive information about you from third-party service providers, such as analytics providers, advertising networks, and social media platforms.
2. How We Use Your Information
We use the information we collect for the following purposes:
To operate and improve the Site:
Provide and maintain the Site
Analyze Site usage and performance
Develop and improve new features and services
To communicate with you:
Respond to your inquiries and requests
Send you updates and newsletters (you can opt out of these communications)
Provide customer support
To personalize your experience:
Tailor the content and features of the Site to your interests
Provide you with relevant advertisements
For other purposes:
Comply with legal obligations
Protect the rights, property, and safety of ourselves and others
3. Disclosure of Your Information
We may disclose your personal information to:
Third-party service providers:
We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analytics, and customer support.
Business partners:
We may share your information with our business partners for the purpose of providing you with products or services that you have requested.
Legal requirements:
We may disclose your information if required by law or to comply with legal process, such as a court order or subpoena.
Protection of rights:
We may disclose your information if necessary to protect the rights, property, and safety of ourselves, our users, or others.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information transmitted to the Site.
5.General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Cranlea Human Performance LTD aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Cranlea Human Performance LTD relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
6. Your Rights
You have the following rights with respect to your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You can request that we delete your personal information.
Restriction: You can request that we restrict the processing of your personal information.
Portability: You can request that we provide you with a copy of your personal information in a portable format.
Withdrawal of consent: You can withdraw your consent to the processing of your personal information at any time.
To exercise any of these rights, please contact us using the information provided below.
7. Cookies and Similar Technologies
We use cookies and similar technologies to collect and analyze information about your use of the Site. Cookies are small text files that websites place on your computer to identify your browser and remember your preferences. You can control cookies through your browser settings.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.
9. Updates to this Policy
We may update this Privacy Policy from time to time. We will post any changes on the Site. Your continued use of the Site after any changes to this Privacy Policy will constitute your acceptance of the changes.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
[Provide an email address or contact form for inquiries]
11. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Hong Kong.